Services
Consultancy
With extensive experience and proven expertise in managing MNP operations within a highly competitive and tightly regulated market, we are uniquely positioned to offer both MNP consultancy services:
- Greenfield MNP deployments, enabling new markets to implement seamless and compliant number portability frameworks.
- Replacement of legacy MNP Clearinghouse systems with a state-of-the-art, flexible and robust solution that is also highly cost-effective.
Support
To ensure uninterrupted service and optimal system performance, PMD offers comprehensive 24x7x365 technical and operational support. This round-the-clock support model is designed to address customer needs at any time—day or night, including weekends and public holidays.
- Dedicated support team for prompt escalation handling
- Proactive system health checks and maintenance alerts
- Real-time issue resolution and troubleshooting
- Support channels include email, phone calls, and instant messaging
- Monitoring and performance tracking to ensure service continuity
Data Migration
Our Data Migration Service ensures a secure, reliable, and efficient transfer of data between any databases of your choice. Whether moving from legacy systems to modern databases, upgrading infrastructure, or consolidating multiple data sources, we handle the migration end-to-end with zero downtime and zero data loss. We support all major databases—SQL, NoSQL, on-prem, or cloud-based—ensuring smooth transitions with minimal disruption.
Benefits
- Seamlessly migrate data between any databases including SQL, NoSQL, on-prem, and cloud.
- Zero downtime during migration with real-time replication and cutover.
- Automated schema conversion for seamless compatibility.
- Optimized pipelines capable of handling millions of records efficiently.
- Automatic data validation with rollback options for safety.
- Supports cloud-to-cloud, on-prem to cloud, and hybrid migrations.
- Significant cost and time savings through automation.
Why It Matters ?
Businesses often face vendor lock-in, scalability challenges, or outdated infrastructure. Poorly managed migrations can lead to data corruption, downtime, or compliance risks. Our solution provides a structured, secure, and tested approach, reducing risks and accelerating business continuity.
NPC & NPG System Audit
Our specialized Audit and Consultancy Services for Number Portability Clearinghouse (NPC) and Network Portability Gateway (NPG) systems ensure compliance, performance optimization, and operational transparency across the entire MNP ecosystem.
We provide comprehensive technical and procedural audits covering:
- Regulatory Compliance: Verification of adherence to national MNP regulations and operational guidelines and code of practice.
- System Integrity & Security: Review of message exchange, encryption, data protection, and access controls.
- Process Efficiency: Assessment of workflow automation, response times, and message acknowledgment accuracy.
- Performance Benchmarking: Evaluation of transaction throughput, uptime, and fault tolerance.
- Operational Consultancy: Recommendations for process improvement, capacity planning, and scalability enhancements.
Our expert team leverages deep domain knowledge in MNP infrastructure to help operators and regulators maintain a secure, compliant, and efficient portability environment.
Frequently Asked Questions
General
MNP Process Questions
Technical & Regulatory
What is an MNP Management System?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
Why is a centralized clearinghouse important?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
Who manages the clearinghouse?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
What are the key features of the MNP Management System?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
Is the system secure?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
What is the Mobile Number Portability process?
It allows a customer to retain their existing mobile number while switching from one telecom operator to another. The MNP system facilitates this by validating, routing, and managing the request in real-time.
How does a customer request to port their number?
The customer submits a port request (usually via SMS or at a service center/POS). The recipient operator then forwards the request to the clearinghouse, which validates and coordinates the port.
How long does the porting process take?
Timeframes vary by region but usually range from a few hours to 2 business days.
What are the eligibility requirements for porting?
- The number must be active
- No outstanding dues for postpaid accounts
- Number not recently ported or activated
Why might a port request be rejected?
Common reasons include incorrect information, existing contractual obligations, unpaid bills, or a port request submitted too soon after a previous one.
Can a customer cancel a port request?
Yes. Customers can typically cancel their request within a certain timeframe before the port is processed.
How are customers notified during the process?
They receive SMS or email alerts about request status—such as confirmation, rejection, or successful port completion.
What happens if a port request fails?
The system automatically reverts the number to the current operator and notifies all involved parties, ensuring uninterrupted service.
Can a number be ported multiple times?
Yes, subject to regulatory cooldown periods and eligibility checks.
Can this system integrate with our current OSS/BSS?
Absolutely. The system offers robust REST and/or SOAP APIs for integration with operator backends, CRM systems, and other workflows.
Does the system support fixed-line number portability?
Yes, the system can support both mobile and fixed-line number portability if enabled by the regulator.
How does the system support regulatory compliance?
It generates automated, real-time reports and logs for audit purposes, meeting national telecom authority requirements.
How does the system ensure cost-effectiveness?
By automating most validation and routing steps, reducing manual errors, and centralizing operations across all operators.