Products
MNP Clearinghouse Solution
MNP Clearinghouse Solution that provides a unified platform for managing all porting transactions, ensuring efficient and streamlined communication between mobile operators. The solution is based on API communication with mobile operators to migrate mobile subscription from the “Donor” to the “Recipient” operator in a seamless manner.
Benefits
- Operates across a 200M+ subscriber network.
- Robust MNP governance ensures secure porting & fair competition.
- Compatible with both Windows and Linux systems.
- Integrates with MariaDB, Oracle, and PostgreSQL databases.
Features
- Centralized repository for ported numbers
- Real-time updates of Routing Numbers (RNs)
- Customized transaction timers
- Dedicated modules for Individual and Corporate porting
- Customizable Graphical User Interface (GUI)
- Real-time monitoring
- Detailed insights and operational control
- Customizable reporting module
- Security & Scalability
Why It Matters
In the MNP regime, routing of voice/data messages cannot be determined by the numbering plan alone. As the central repository for ported numbers, portME provides real-time updates of routing information to telcos, enabling accurate delivery of calls and messages to ported numbers. Its reliable, user-friendly, and customizable design meets diverse stakeholder needs while ensuring full regulatory compliance.
Number Portability Gateway
Our Number Portability Gateway (NPGw) is designed to deliver reliability, transparency, and ease of use for operators, ensuring smooth subscriber experience during mobile number portability processes.
Benefits
- Effortless & User-Friendly – A clean, intuitive interface that makes porting easy for your teams.
- Always in Control – Real-time monitoring of every port message.
- No Blackouts – Smart detection of stuck messages ensures subscribers never lose service.
- We’ve Got Your Back – Local 24x7 support for peace of mind.
- Plug & Play Integration – Seamlessly connects with your CRM, billing, and OSS/BSS systems.
- Future-Proof – Hassle-free system replacement, secure migration, and smooth upgrades.
- Flexible by Design – Works with Oracle, MariaDB, PostgreSQL, MS SQL, and more.
Features
- Intuitive GUI for operations and support teams
- Role-based access control (RBAC) with configurable permissions
- Live visibility of all portability messages (inbound/outbound)
- Message status dashboards with transaction-level drill-down
- Configurable alerts for message failures or anomalies
- Automated identification of stalled messages in workflows
- Proactive alerts to prevent service disruption or subscriber blackouts
- Built-in retry and escalation mechanisms
- REST/SOAP APIs for CRM, billing, provisioning, and OSS/BSS systems
- Message queuing support (MQ, Kafka, RabbitMQ) for high-volume processing
- Standardized data exchange formats (XML/JSON)
- Tools for legacy portability system replacement
- Automated bulk data migration with integrity verification
- Zero-downtime cutover with rollback mechanisms
Why It Matters ?
Accurate and timely MNP messaging is mission-critical: misrouted calls, delayed broadcasts, or manual handoffs lead to revenue leakage, regulatory exposure, and poor customer experience. The Number Portability Gateway standardizes and hardens all inter-party exchanges, ensuring that every porting event is authenticated, traceable, and propagated network-wide in real time—so subscribers get seamless service and operators stay compliant.
Fraud Prevention System
Mobile Number Portability (MNP) allows a mobile subscriber to retain their mobile number while switching from one mobile service provider to another. While it enhances customer convenience and competition among telecom operators, it also opens avenues for fraudulent activities such as unauthorized porting.
Benefits
- Reduces risk of identity theft & port-out fraud.
- Minimizes false port-out requests and disputes.
- Builds consumer confidence in the portability system.
- Aligns with regulatory requirements for telecom security.
Features
- Ownership Verification via SMS
- Consent Confirmation Mechanism
- Time-Bound Response Window
- Tamper-Proof SMS Communication
- Event Logging and Audit Trail
- Real-Time Alerts to Subscriber
- Regulatory Compliance Support
- Analytics Dashboard for Regulators & Operators
Why It Matters ?
To counter such risks, an SMS-based Mobile Number Portability Fraud Prevention System has been designed. This system serves as an added layer of security to confirm both the ownership of the number being ported and the explicit consent of the subscriber to initiate the porting process. The SMS-based Mobile Number Portability Fraud Prevention System is a vital tool in the telecom ecosystem.
Frequently Asked Questions
General
MNP Process Questions
Technical & Regulatory
What is an MNP Management System?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
Why is a centralized clearinghouse important?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
Who manages the clearinghouse?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
What are the key features of the MNP Management System?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
Is the system secure?
A Mobile Number Portability (MNP) Management System, also known as a Number Portability Clearinghouse, is a centralized platform that facilitates the secure and seamless transfer of mobile numbers between telecom operators.
What is the Mobile Number Portability process?
It allows a customer to retain their existing mobile number while switching from one telecom operator to another. The MNP system facilitates this by validating, routing, and managing the request in real-time.
How does a customer request to port their number?
The customer submits a port request (usually via SMS or at a service center/POS). The recipient operator then forwards the request to the clearinghouse, which validates and coordinates the port.
How long does the porting process take?
Timeframes vary by region but usually range from a few hours to 2 business days.
What are the eligibility requirements for porting?
- The number must be active
- No outstanding dues for postpaid accounts
- Number not recently ported or activated
Why might a port request be rejected?
Common reasons include incorrect information, existing contractual obligations, unpaid bills, or a port request submitted too soon after a previous one.
Can a customer cancel a port request?
Yes. Customers can typically cancel their request within a certain timeframe before the port is processed.
How are customers notified during the process?
They receive SMS or email alerts about request status—such as confirmation, rejection, or successful port completion.
What happens if a port request fails?
The system automatically reverts the number to the current operator and notifies all involved parties, ensuring uninterrupted service.
Can a number be ported multiple times?
Yes, subject to regulatory cooldown periods and eligibility checks.
Can this system integrate with our current OSS/BSS?
Absolutely. The system offers robust REST and/or SOAP APIs for integration with operator backends, CRM systems, and other workflows.
Does the system support fixed-line number portability?
Yes, the system can support both mobile and fixed-line number portability if enabled by the regulator.
How does the system support regulatory compliance?
It generates automated, real-time reports and logs for audit purposes, meeting national telecom authority requirements.
How does the system ensure cost-effectiveness?
By automating most validation and routing steps, reducing manual errors, and centralizing operations across all operators.